Rosewood Cottage

Refund Policy

Last updated June 2026

Digital goods

Because our products are digital and delivered instantly, they cannot be returned, and purchases are generally non-refundable.

But we care

That said, your happiness matters more to us than any single sale. If your purchase failed to download, arrived faulty, or was bought in genuine error, do write to us within 14 days and we shall put it right — with a repair, a replacement, or a refund where fair.

How to reach us

Please use the Contact page and include your order details. Every message is read personally, and answered with care.

Payment disputes

If you believe you have been charged in error, please contact us first. We can almost always resolve things more quickly and kindly than a formal dispute.